
Life Skills
Opening a Bank Account
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Depending on the bank, accounts are able to be opened in branch or online
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You will need proof of ID (your passport, driving licence or identity card (if you are an EU national)) and you will need another document with proof of your address
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Every bank has its own list acceptable documents for proof of address, they normally include: a tenancy agreement or mortgage statement, a recent electricity or gas bill (less than 3 months old), a recent (less than 3 months old) bank or credit card statement that’s not printed off the internet, or a current council tax bill
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For more information visit Wise, 'How to open a bank account in the United Kingdom' (https://wise.com/gb/blog/how-to-open-a-bank-account-in-uk)
Utility bills
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These are bills for things you utilise in your home such as water, electricity and gas
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To find your electricity supplier call 01752 502299.
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Find out your gas supplier by ringing 0870 608 1524
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For more resources on what utility bills are and how to pay them visit Varsity Living.co.uk (https://www.varcityliving.co.uk/blog/how-to-pay-your-utility-bills-in-rental-accommodation/)
Developing Communication and interpersonal skills
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Simplify and stay on message – use simple and straightforward language when speaking
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Engage with the listener or reader – draw the person you are communicating to into the conversation by asking questions and inviting opinions. Try to get feedback
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Take time to respond – after you have listened and understood what has been said, take a moment in your head to think about how you want to respond and what you want to say
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Make sure you are understood – don’t blame the other person for not understanding you. Instead try to rephrase or make clearer what you want to say son that it can be understood
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Develop your listening skills – the best communicators are the best listeners. Listen to the other person without judgment and don’t get distracted by thinking about how you are going to respond. Then, make sure to respond and not react
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Body language is important – watch for visual signs that your listener understands, agrees or disagrees with what you’re saying. Also be aware the body is sending signals too
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Maintain eye contact – whether speaking to a large audience or one person maintaining eye contact builds credibility and demonstrates that you care about your listeners
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Respect your audience – you should listen to your audience and consider their perspective when communicating with them. It is important to pay attention to what they say
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Make communication a priority – it’s alright to ask for help, practice is important, communication is a skill that needs to be developed
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Building Problem solving skills
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Focus on the solution – it is easy to become hyper focused on how the problem happened however shifting focus to possible outcomes and solutions will help give a more positive outlook and open your eyes to new solutions
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Clearly define the problem – it is easy to become overwhelmed or distracted during the problem solving process, go back to the beginning and make sure you are approaching one problem at a time
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Agree on a process – if you are problem solving as part of a team, it is important that you all agree on basic ground rules and procedure for how you will solve the problem. This will speed up the process and help prevent conflict down the line
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Be sure to use active listening – problem solving requires you to listen to different opinions and carefully analyse them. It is important that the people involved fell heard
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1 Garfinkle, J. (n.d.). 9 Tips on how to Improve Your Communication Skills. Garfinkle Executive Coaching. https://garfinkleexecutivecoaching.com/articles/improve-your-communication-skills/9-tips-for-improving-your-communications-skills
2. MasteClass Staff. (2020, November 8). How to Develop Problem Solving Skills: 4 Tips. https://www.masterclass.com/articles/how-to-develop-problem-solving-skills#6-steps-of-the-problem-solving-process
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